Returns & Exchanges
At Rebel Cheese, we want you to love every bite; if your order arrives damaged or doesn't meet our quality standards, we are committed to making it right. Due to the perishable nature of our artisanal vegan cheeses, we offer replacements or store credit for eligible issues within 14 days of delivery.
Inspect Your Order
Upon arrival, please check your package for any transit damage or temperature issues and refrigerate your items immediately.
Document the Issue
Take clear photos of the product and packaging if there is damage, as this helps our team process your claim with the carrier.
Contact Support
Email our team at [email protected] with your order number and photos within 48 hours of receiving your shipment.
Resolution
Once reviewed, we will issue a replacement shipment or a digital gift card for the value of the affected items.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing